Full job description

Key Responsibilities:

• Greet, assist, and engage customers in a professional and friendly manner.
• Understand customer needs and recommend suitable products.
• Demonstrate strong product knowledge — including features, benefits, and promotions.
• Achieve individual and store sales targets by upselling and cross-selling.
• Operate the Point of Sale (POS) system accurately for billing, cash handling, and refunds.
• Maintain store displays, ensure merchandise is well-organized, clean, and properly tagged.
• Replenish stock and assist in inventory counts and stock control procedures.
• Support visual merchandising efforts in line with company guidelines.
• Handle customer complaints and returns efficiently while maintaining customer satisfaction.
• Adhere to all company policies, security, and grooming standards.
• Work as a team to ensure the smooth day-to-day functioning of the store.

Skills & Qualifications:

• Minimum High School Diploma or equivalent.
• 1–3 years of experience in retail, preferably in fashion, footwear, or lifestyle brands.
• Excellent communication and interpersonal skills.
• Fluent in English; Arabic or other language skills are an advantage.
• Strong customer service and sales orientation.
• Basic computer and POS operation knowledge.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Professional appearance and a positive, energetic attitude.

Working Conditions:

• Flexible to work shifts, weekends, and public holidays.
• Standing for long periods and occasional lifting of merchandise.
• Store-based environment.

Salary & Benefits:

• Competitive salary based on experience.
• Incentives and commission based on sales performance.
• Employee discounts on company products.
• Opportunities for career growth and training.

Job Type: Full-time