Company Overview:
Al Falah Optics is a leading optical retail chain in the UAE, providing high-quality eyewear and exceptional eye care services. We are looking for a motivated and customer-focused Sales Associate to join our team in Muwaileh, Sharjah.

Key Responsibilities:

• Greet customers, understand their eyewear needs, and provide expert advice on frames, lenses, and sunglasses.
• Share product knowledge, highlight promotions, and recommend suitable eyewear solutions.
• Process sales transactions, invoicing, and payments accurately.
• Maintain store cleanliness, product displays, and stock arrangement.
• Handle customer complaints professionally and ensure high customer satisfaction.
• Maintain accurate records of sales and customer orders.
• Support daily store operations, including inventory and reporting.
• Work with team members to achieve monthly sales targets.
• Stay updated on new products and trends through training.

Requirements:

• Arab National (preferred).
• Previous retail sales experience (optical/eyewear experience is an advantage).
• Strong communication and interpersonal skills.
• Presentable, customer-oriented, and sales-driven.
• Basic computer knowledge for billing and reporting.
• High school diploma or equivalent.
• Ability to multitask in a fast-paced environment.
• Attention to detail, organization, and problem-solving skills.
• Openness to learning and adapting to new retail technologies and systems.

Skills Needed:

• Customer Service
• Sales & Upselling
• Product knowledge (optical preferred)
• Communication
• Teamwork & adaptability
• Attention to detail

Job Type: Full-time