Full job description

Key Responsibilities

• Supervise daily restaurant operations and ensure smooth service flow.
• Lead, train, and motivate service staff to deliver outstanding customer service.
• Monitor food and beverage quality, presentation, and hygiene standards.
• Assist in managing staff schedules, attendance, and performance evaluations.
• Handle guest inquiries, complaints, and feedback professionally.
• Support inventory control and assist with ordering supplies when necessary.
• Ensure compliance with health, safety, and sanitation regulations.
• Coordinate with kitchen and management teams to maintain high standards of service and efficiency.
• Contribute to achieving revenue targets and improving customer satisfaction scores.

Requirements

• Minimum 2–3 years of experience in a supervisory role within a restaurant or hospitality environment (heritage or fine dining experience preferred).
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Fluent in English (Arabic is an advantage).
• Professional appearance and positive attitude.
• Flexibility to work shifts, weekends, and holidays as needed.

Job Type: Full-time