Job Summary: We are hiring a dedicated and experienced Restaurant Supervisor to lead our front-of-house team at our newly opening coffee shop in Al Ain. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to ensure smooth daily operations while maintaining high service standards.

Key Responsibilities:

• Oversee daily restaurant operations and ensure excellent customer service
• Supervise and support waitstaff, baristas, and other team members
• Monitor food quality, presentation, and hygiene standards
• Handle customer inquiries, feedback, and complaints professionally
• Manage staff schedules, training, and performance evaluations
• Ensure compliance with health and safety regulations
• Assist in inventory control and ordering supplies
• Coordinate with kitchen and management to maintain workflow and service quality

Qualifications:

• Minimum 2 years of supervisory experience in a restaurant or café setting
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Ability to work under pressure and multitask effectively
• Knowledge of POS systems and basic administrative tasks
• Must be currently residing in the UAE and available to start immediately
• Willing to undergo a one-day paid trial at our Dubai branch prior to final hiring

Benefits:

• Competitive salary
• Staff meals and beverages
• Supportive and professional work environment
• Career growth opportunities within the company