Full job description

• Assist in training of new employees as well as the continuous training of existing staff
• Create and improve trainings provided for the staff.
• Oversee front of house operations, including wait staff, housekeeping, and reception.
• Oversee staff’s compliance with all health code and sanitation requirements
• Maintain high-quality exceptional customer service and lead staff to do the same.
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers’ dining experience
• Work with staff to project future needs for supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant’s staff when required