Full job description

Customer Transactions

• Process payments using cash, credit/debit cards, or mobile payment methods.
• Issue receipts, refunds, or change as needed.
• Ensure correct pricing and handle discounts, coupons, or promotions.

Customer Service

• Provide friendly and helpful customer service at all times.
• Handle customer complaints or issues professionally and escalate when needed.
• Maintain a clean and organized cashier station.

Cash Handling & Reporting

• Count cash in the register at the beginning and end of each shift.
• Reconcile daily cash and credit sales, prepare sales reports.
• Follow proper cash handling procedures to prevent loss or theft.
• Deposit money in the safe or hand over to designated staff/management.

Cleaning & Organization

• Keep the cashier area, front counter, and surrounding areas clean and tidy.
• Restock napkins, takeaway bags, utensils, and other counter supplies.
• Assist in cleaning tasks as needed during slower hours.

Collaboration & Support

• Communicate effectively with kitchen and service staff to ensure order accuracy.
• Assist with packing takeout orders or serving food during busy times.
• Help with opening and closing duties, including setting up registers or cleaning counters.

Compliance & Safety

• Follow all food safety, hygiene, and company policies.
• Maintain confidentiality of customer payment information.

Requirements:

• High school diploma or equivalent preferred.
• Previous cashier, retail, or food service experience is a plus.
• Basic math skills and the ability to operate POS systems.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle pressure.
• Punctual, reliable, and able to work flexible hours, including weekends and holidays.
• Professional appearance and a positive attitude.