Reservations Agent

Full job description

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants, or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services.

Reservation agent responsibilities

  • Taking inquiries from customers
  • Searching for hotel availability
  • Searching for flights or other travel arrangements
  • Creating travel itineraries
  • Using computer systems to make reservations
  • Customer service
  • Understanding of sales techniques
  • Computer literacy

Job Types: Full-time, Permanent


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