Full job description

• Greet and assist customers, providing information on available vehicles and rental terms.
• Handle reservations, walk-in customers, and corporate bookings efficiently.
• Promote rental services, upsell insurance, GPS, and other value-added products.
• Verify customer documents (ID, driving license, credit card, etc.) in compliance with UAE regulations.
• Prepare rental agreements and ensure accuracy of contract details.
• Inspect vehicles with customers before and after rental, recording condition reports.
• Coordinate with operations team for vehicle availability, delivery, and returns.
• Process payments, deposits, and refunds securely and accurately.
• Address customer inquiries, resolve complaints, and provide high-quality service.
• Maintain sales records, daily reports, and achieve monthly sales/revenue targets.

Job Type: Full-time