Full job description

About Us

We are a vibrant, authentic restaurant in Dubai, known for our traditional flavors, warm hospitality, and welcoming atmosphere. We’re looking for a Receptionist / Waitress to join our team and provide excellent customer service while representing our restaurant with professionalism and charm.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Manage reservations, table assignments, and guest inquiries (phone and in-person).
• Provide menu recommendations and assist guests in making selections.
• Take and serve orders accurately and promptly.
• Ensure cleanliness and organization of the reception and dining area.
• Coordinate with kitchen and service staff to ensure smooth operations.
• Handle guest complaints or feedback politely and efficiently.
• Process payments and maintain accurate billing records.

Requirements

• Previous experience as a receptionist, hostess, or waitress (preferably in a restaurant setting).
• Excellent communication and interpersonal skills.
• Positive attitude, teamwork spirit, and professional appearance.
• Strong organizational and multitasking abilities.
• Fluency in English required; Urdu/Hindi is an advantage.
• Available to work flexible hours, including weekends and holidays.

What We Offer

• Competitive salary + tips
• Staff meals and uniforms provided
• Supportive and friendly work environment
• Opportunities for growth and development

Job Types: Full-time, Permanent