Full job description

Job Summary

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our organization. The ideal candidate will manage front desk operations, coordinate meeting room bookings, handle incoming calls, greet visitors, and provide administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome visitors in a courteous and professional manner
• Answer, screen, and direct incoming phone calls promptly
• Manage and maintain the reception area to ensure it is tidy and presentable
• Handle meeting room bookings, including scheduling, confirmations, and resolving conflicts
• Coordinate meeting room setup requirements (AV equipment, seating, refreshments)
• Maintain meeting room calendars and ensure efficient space utilization
• Schedule appointments and manage internal calendars as required
• Provide accurate information about the company to clients and visitors
• Maintain visitor logs and issue visitor passes where required
• Handle incoming and outgoing correspondence (emails, letters, couriers)
• Assist with administrative tasks such as data entry, filing, photocopying, and document preparation
• Liaise with internal teams to support meetings and office operations

Required Qualifications

• High school diploma or Bachelor (Associate’s degree preferred)
• Proven experience as a receptionist, front desk representative, or similar role
• Proficiency in MS Office (Word, Excel, Outlook)
• Experience using calendar and booking systems
• Excellent verbal and written communication skills