Full job description

Front Desk Receptionist

Key Responsibilities:

Front Desk Management:

• Greet and welcome clients and visitors with a positive and friendly attitude.
• Manage the front desk, including answering phone calls, directing inquiries, and handling mail.

Customer Service:

• Assist customers with inquiries, bookings, and general information about our services.
• Address customer concerns and escalate issues to the appropriate department when necessary.

Administrative Support:

• Perform administrative duties such as data entry, filing, and maintaining records.
• Schedule appointments and manage the office calendar.
• Assist with office supplies inventory and order replenishments as needed.

Communication:

• Coordinate with different departments to ensure effective communication and smooth operations.
• Distribute internal communications and announcements as required.

Qualifications:

• High school diploma or equivalent; additional certification in Office Management is a plus.
• Proven experience as a receptionist, front office representative, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Friendly and professional demeanor with a customer-focused attitude.
• Ability to work independently and as part of a team.

Job Type : Full Time