Full job description

Key Responsibilities:

• Greet visitors warmly and assist with inquiries professionally.
• Manage bookings, check-ins, and general guest questions.
• Promote VR experiences and packages to boost sales.
• Keep the reception and lounge clean and welcoming.
• Answer calls politely and direct them as needed.
• Maintain accurate records of guest interactions and bookings.
• Track and restock office and guest supplies.
• Operate office equipment and manage basic filing.

Qualifications:

• Minimum 1 year in customer service with sales experience.
• Friendly, engaging, and customer-focused.
• Confident promoting services and upselling.
• Organized, detail-oriented, and able to multitask.
• Clear phone communication and Microsoft Office skills.
• Fluent in English (spoken and written).
• Reliable and punctual with strong attendance.

Job Type: Full-time