We are looking for a dedicated and energetic Receptionist / Supervisor to join our team and help us deliver an exceptional experience to every child and parent who walks through our doors.

Key Responsibilities

• Greet and welcome clients with a warm, professional attitude.
• Manage bookings (phone, WhatsApp, walk-ins, and Zenoti online system).
• Coordinate staff schedules and support daily operations.
• Supervise team performance and ensure smooth salon workflow.
• Handle customer queries or concerns with tact and care.
• Maintain salon cleanliness and brand standards.
• Report to the Head of Operations and support branch-level KPIs.

Requirements

• Previous experience in a reception/supervisory role is essential.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Tech-savvy (basic computer skills and booking software).
• Must enjoy working around children and families.
• Positive, proactive, and dependable work ethic.

What We Offer

• Competitive salary + monthly performance commissions +incentives.
• Career growth in a fast-expanding brand.
• Ongoing training and development.
• Supportive, family-oriented work culture.
• Opportunity to take part in brand events and activations.