Job Description:

We are seeking a friendly, professional, and organized **Receptionist** to be the first point of contact for our clients. The ideal candidate will ensure a welcoming environment, provide excellent customer service, and efficiently manage front desk operations.

Key Responsibilities:

– Customer Interaction: Greet clients warmly, answer inquiries about our services, and ensure a positive experience from start to finish.

– Appointment Management: Schedule, confirm, and manage bookings using our online booking system.

– Administrative Support: Handle phone calls, emails, and client check-ins, and process payments.

– Facility Oversight: Maintain the reception area’s cleanliness and organization, ensuring a professional appearance at all times.

– Promotional Support: Provide information about ongoing promotions, memberships, and packages.

– Team Coordination: Communicate with therapists and other staff to ensure smooth client service.

Requirements:

– Previous experience as a receptionist or in a customer service role (preferably in a wellness, spa, or fitness environment).

– Excellent communication skills in English and Arabic; additional languages are a plus.

– Strong organizational and multitasking skills.

– Familiarity with scheduling and payment systems.

– A friendly, professional demeanor and a passion for health and wellness.

– Ability to commute to Al Raha, Abu Dhabi.

What We Offer:

– Competitive salary.

– Training and development opportunities.

– A supportive and positive work environment.

– Complimentary access to some of our wellness services.

If you’re passionate about health and wellness and thrive in a client-focused environment, we’d love to hear from you!


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