Full job description

• Greet all guests and assist them with check-in and check-out
• Respond to all guest questions and requests
• Answer and forward phone calls
• Manage guest bookings and reservations
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Listen and respond to guest queries and requests both in-person and by phone
• Provide accurate information about local attractions and services
• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• Complete and maintain any incident reports, daily activity reports or other reports requested by management

Job Type: Full-time