Job Description

• Checks daily arrival list before starting the shift
• Welcomes customers to the hotel
• Arranges for special services requested by the customer
• Allocates rooms and issues appropriate keys
• Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address, e-mail address, telephone number, method of payment, guest’s preferences
• Handles incoming guest room reservations

Qualifications

• A proven track record in a similar role within a hospitality environment
• Problem solver
• Driven and ambitious to inspire the team to consistently deliver and exceed
• Clear thinker with excellent communication abilities
• Ability to build relationships with key internal and external stakeholders