Full job description

Responsibilities:

• Greet and receive all visitors with professionalism and courtesy.
• Manage incoming phone calls and direct them to appropriate departments.• Handle incoming and outgoing documents, correspondence, and deliveries.
• Handle general inquiries and liaise with internal teams to ensure prompt and accurate communication.
• Maintain the reception area and ensure it is clean, organized, and presentable.
• Coordinate the scheduling of meetings and provide basic support for meeting setups.
• Support administrative functions, including filing, photocopying, and scanning documents.
• Assist in scheduling appointments, internal coordination, and general clerical tasks.
• Strong organizational skills and the ability to multitask.
• Offer tea, coffee, or water to guests and senior staff during meetings or visits.
• Uphold confidentiality and professionalism in all communications and duties.

Qualifications:

• Bachelor’s degree in relevant field.
• Minimum 2 years of experience in a receptionist or administrative role.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multitask and stay organized in a busy office setting.