Responsibilities:

• Welcome and assist patients and visitors in a professional and friendly manner.
• Manage front desk operations, including answering calls, scheduling appointments, and patient registration.
• Handle billing, payments, and insurance matters.
• Coordinate with insurance providers for claim approvals and ensure timely reimbursement of amounts.
• Maintain and update patient records accurately using EMR software.
• Coordinate with doctors, nurses, and other staff for smooth clinic operations.
• Ensure confidentiality, professionalism, and patient satisfaction at all times.

Requirements:

• Previous experience as a receptionist, preferably in a healthcare/clinic setting.
• Knowledge of insurance processing and reimbursement procedures.
• Proficiency in EMR software and MS Excel.
• Strong English communication and interpersonal skills.
• Professional appearance, patient-focused attitude, and ability to multitask.

What We Offer:

• Competitive salary.
• Supportive and professional work environment.
• Training and career growth opportunities.