Full job description

We are seeking a highly professional and capable Receptionist to manage the front desk of our premium men’s grooming salon. This role requires more than basic reception duties and is ideal for someone confident with systems, administration, and client management.

Key Responsibilities:

* Welcoming clients with professionalism and excellent etiquette

• Managing bookings, rescheduling, and walk-ins
• Handling phone calls and online inquiries
• Using Excel and digital tools for daily reports, sales tracking, and staff schedules
• Operating booking systems (e.g., salon software or POS systems)
• Handling cash, card payments, and end-of-day reconciliation
• Coordinating with barbers and management to ensure smooth operations
• Maintaining a clean, organized, and presentable reception area
• Previous experience as a receptionist or front desk administrator
• Strong computer skills (Excel, email, booking systems, POS)
• Ability to create and manage reports, schedules, and client data
• Excellent spoken and written English
• Strong organizational and multitasking abilities
• Professional appearance and customer-focused attitude