Full job description

Job Title: Receptionist

We are looking for a professional and friendly Receptionist to join our premium chain of dental clinics. The ideal candidate will be the first point of contact for our patients and play a key role in delivering an exceptional patient experience.

Requirements:

• Minimum 2 years of experience as a receptionist preferably in a dental clinic (mandatory)
• Fluent in English and Turkish (spoken and written)
• Flexible to work between branches based on operational needs
• Able to work 6 days per week
• Strong knowledge of clinic software systems / dental management systems
• Excellent communication and interpersonal skills
• Well-groomed, presentable, punctual, and professional appearance
• Highly organized with strong attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Positive attitude with strong team spirit

Key Responsibilities:

• Greet and assist patients in a courteous and professional manner
• Manage appointment scheduling, confirmations, and cancellations
• Handle patient check-in and check-out processes
• Answer phone calls, messages, and emails promptly and professionally
• Coordinate with doctors, assistants, and nurses to ensure smooth clinic operations
• Maintain accurate patient records and documentation
• Handle billing, payments, and insurance-related coordination when required
• Ensure the reception area is clean, organized, and welcoming at all times
• Support daily administrative and front-desk operations

Job Type: Full-time