Qualifications

• 1+ years of experience working in a customer service role.
• Friendly and compassionate disposition.
• Strong verbal and written communication skills
• Fluency in English. Other languages will be an advantage.
• Excellent organizational and time management skills
• Computer skills- MS Office
• Ability to work independently or as part of a team
• Flexibility with a can do attitude and the ability to think quickly and adapt to ever changing environments.

Responsibilities

• Maintaining Safety and wellbeing of our patients while in the waiting area.
• Answer patient questions and provide assistance and directions when necessary.
• Answering phone calls from customers professionally and responding to customer inquiries and complaints.
• Utilize our medical office software to schedule new and follow-up appointments for our patients
• Respond to emails that arrive using the general office email address
• Additional responsibilities as assigned.

Job Type: Full-time