Job Purpose

The Receptionist is responsible for providing a professional and welcoming first point of contact for all visitors and callers, ensuring efficient communication, administrative support, and smooth front-office operations. The role supports day-to-day office activities by managing inquiries, coordinating appointments, and maintaining a well-organized reception area, contributing to a positive and professional workplace environment.

Job Responsibilities

• Attending all incoming calls and transferring them to the respective extensions
• Attending visitors and directing them to respective departments
• Keeping a record of all personal international calls
• Receiving of all company incoming letters, faxes, parcels, stamping, registering them in the incoming mail register and forwarding them to General Manager and later to the respective departments
• Maintaining records for all incoming and outgoing correspondence (both hard and soft copies) and Filing them (letters, faxes) in the respective files as per the serial number
• Co ordination with store keepers to send parcels/goods received at the office
• Distribution of duties to Company Driver(s) for proper delivery/collection of letters/parcels etc..
• Comply and implement the OHS & EMS policies
• Follow all HSE instructions, setting an example to others
• Stop any unsafe work/act and report to the HSE department
• Report immediately to the HSE if any Safety/Environmental concern is noticed in and around your working area

Others

• Any other additional tasks the line manager may give and is within the scope of work

Job Requirements

• Diploma with experience in Telephone Etiquettes & knowledge of secretarial Duties
• 2 to 3 Years Experience

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