Full job description

We are looking to hire a Front Desk Receptionist with following job responsibilities :

• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Responsible for keeping the reception area clean and organized.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
• Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
• Maintain current insurance practices, requirements, forms and processes and follows up on insurance claims and coding information using Daman List of Codes and ICD-10.
• Knowledgeable in dental charting codes and diagnosis using Daman price list codes and ICD 10

Preferred Skills :

• Experience working as a receptionist or in a relevant role in a medical setting.
• Arabic Speaking.
• Female preferable.
• Must look presentable & professional.
• Friendly and compassionate disposition.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to work independently or as part of a team.
• Excellent interpersonal communication skills.
• Dedication to maintaining confidentiality of all patient records.
• Experience in Dok32 App and office/Dental accounting software.

Salary Package will be discussed during the interview