Full job description

Role:

The Receptionist / Front Desk Executive is responsible for managing all front-office and communication activities, providing professional administrative support, and ensuring smooth daily coordination in line with the company’s approved SOPs. The role supports smooth administrative operations and visitor management within Shiptech Drydocks.

Responsibilities:

The Receptionist is expected to maintain a high standard of customer service and office coordination, ensuring smooth day-to-day operations at the front desk.

* Greet and assist visitors, clients, and staff with courtesy and professionalism.

* Manage incoming calls, emails, and inquiries and route them appropriately.

* Responsible for the arrangement and issuance of gate passes for employees, visitors, and material IN/OUT movements.

* Handling all incoming and outgoing packages and courier services.

* Support HR & Admin team in routine office activities such as attendance, travel, and documentation.

* Maintain visitor logbook

* Ensure visitor safety inductions are conducted before site access

* Receive and review incoming invoices from suppliers and vendors.

* Maintain and order office supplies, stationery, and pantry items as required.

* Assist new employees with onboarding formalities and QHSE induction schedules.

* Keep front desk area clean, organized, and presentable at all times.

* Distribute interview assessment forms to candidates attending interviews.

* Supporting internal event arrangements.

* Schedule appointments and manage meeting room bookings.

* Report to the HRAD Manager on front desk operations and issues.

Essential

• Bachelor’s degree in business administration or related field.
• Minimum 2-5 years’ experience as a receptionist or front desk executive
• Good knowledge of MS offices
• Good written and spoken English & Arabic

Desirable

Basic understanding of company policies and procedures.

• Knowledge of ISO 9001 documentation practices.
• Able to handle clients, Visitors, Employee
• Experience working in an industrial, marine, or ship repair environment.

Job Type: Full-time