Full job description

Job Summary:

We are seeking a receptionist that speaks (arabic and english), has a residnty visa the candidates should have a previous experience in dental insurance and clinic operations. The ideal candidate should be friendly, organized, and able to manage front-desk tasks efficiently while providing exceptional patient service.

Key Responsibilities:

• Welcome and assist patients in a professional and courteous manner.
• Answer phone calls, schedule appointments, and manage the booking system.
• Verify and process dental insurance claims and approvals.
• Communicate with insurance companies to confirm coverage and eligibility.
• Maintain accurate patient records and handle confidential information securely.
• Collect payments, issue receipts, and ensure proper documentation.
• Coordinate between patients, dentists, and the clinical team.
• Handle inquiries, follow up with patients, and ensure a smooth front-desk workflow.
• Support marketing and patient recall activities when needed.

Qualifications & Requirements:

• Fluent in Arabic and English (spoken and written).
• Experience in dental insurance (authorization, billing, claims).
• Previous experience working in a dental or medical clinic is required.
• Strong communication and customer service skills.
• Proficiency in computer systems and appointment software.
• Positive attitude, teamwork spirit, and attention to detail.

Job Type: Full-time