Job Description

As we prepare to open our doors, we’re looking for a Receiving Agent who is detail-oriented, organised, and committed to ensuring seamless operations behind the scenes.

This role is essential to supporting our opening and ongoing operations, ensuring that every item — from supplies to equipment — arrives, is verified, and flows into the property with accuracy and care.

Receiving & Verification

• Receive, inspect, and verify all incoming deliveries for quantity, quality, and compliance with purchase orders.
• Document discrepancies, damages, or shortages and communicate promptly with Procurement and relevant departments.
• Ensure that all goods are logged accurately in the receiving system.

Inventory & Stock Control

• Coordinate with the storekeeper and procurement team to ensure proper storage, labeling, and rotation of goods.
• Support inventory counts and maintain accurate stock records.
• Follow procedures for handling perishable items, ensuring compliance with safety and hygiene standards.

Documentation & System Management

• Maintain complete and organized receiving documentation, including delivery notes, invoices, and purchase orders.
• Enter receiving data into inventory or procurement systems accurately and in a timely manner.
• Ensure all paperwork is forwarded to Finance for reconciliation and payment processing.

Cross-Department Coordination

• Work closely with Culinary, Housekeeping, Engineering, and other operational teams to ensure timely distribution of received items.
• Coordinate with suppliers and procurement on delivery schedules, product specifications, and returns.
• Support the smooth flow of materials essential to the guest experience and daily operations.

Compliance & Standards

• Ensure all receiving practices comply with company policies, health & safety guidelines, and audit requirements.
• Maintain cleanliness and organisation in the receiving area and storage facilities.
• Uphold standards that align with the property’s commitment to quality, sustainability, and operational excellence.

Join us behind the scenes as we bring our new Hatta retreat to life — where every delivery supports an experience built on nature, adventure, and warm hospitality.

Qualifications

• Previous experience in receiving, procurement, or storeroom operations, preferably in luxury hospitality.
• Strong attention to detail and organisational skills.
• Basic knowledge of inventory systems and computer proficiency.
• Ability to lift, move, and handle goods safely.
• Strong communication skills and a collaborative working style.
• Reliability, integrity, and a proactive approach to problem-solving.

Additional Information

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