Full job description

Job Summary:

We are looking for a reliable and proactive Parking Operator to manage the daily operations of our parking facility. The ideal candidate will ensure a smooth customer experience, maintain a clean and safe environment, and uphold all parking rules and standards.

Key Responsibilities:

• Customer Service & Cashier
• Assist customers politely and professionally.
• Handle cash and digital payments accurately.
• Issue tickets, process validations, and manage receipts.
• Patrolling & Site Monitoring
• Regularly patrol the parking area to ensure safety and compliance.
• Prevent unauthorized parking and ensure vehicles use designated spaces only.
• Report any suspicious activity, damages, or incidents promptly.
• Facility Maintenance
• Maintain a clean and tidy parking environment.
• Ensure signage, equipment, and barriers are functioning properly.
• Coordinate with maintenance teams for repairs when needed.
• Operational Duties
• Open and close the site (if required).
• Monitor entry and exit lanes, ticket machines, and payment points.
• Maintain accurate logs and daily reports.
• Teamwork & Coordination
• Work closely with colleagues to ensure smooth operations.
• Assist team members during peak hours or emergencies.
• Communicate effectively with supervisors and management.
• Full Site Responsibility
• Take ownership of the site during the assigned shift.
• Ensure all procedures, safety rules, and operational standards are followed.

Qualifications & Skills:

• Previous experience in customer service, security, or parking operations is a plus.
• Strong communication and interpersonal skills.
• Ability to handle cash and operate payment systems.
• Physically fit for continuous patrolling.
• Reliable, punctual, and responsible.
• Ability to work independently and in a team.

Job Type: Full-time