Full job description

Job Purpose

Responsible for maintaining lifeguard rotas and supporting other administrative tasks.

Key Objectives

Scheduling

• Work alongside the Operations Officer and Team Leaders to ensure the lifeguard rota on Sling is accurate and up to date.
• Record all approved leave on Sling once authorised by the Operations Officer.
• Adjust schedules for periods such as public holidays and term breaks.
• Liaise with ESM Relationship Managers to confirm pool bookings.
• Assist the Head of Operations and Operations Officer with school curriculum scheduling and related communications.

Compliance

• Collaborate with HR to collate all required documents for each lifeguard.
• Share compliance documents with schools upon request.

Stock Management

• Work with the Operations Officer to prepare first aid replenishment packages on a quarterly basis.
• Assist the Operations Officer in preparing orders for various items.

Required Skills, Knowledge and Behaviours

Desired Qualifications

• Degree in Business Administration or a similar field.

Desired Experience

• Experience in an administrative or logistics role.
• Experience working within an education or sports environment.
• Ability to perform effectively in a fast-paced setting.

Job-Specific Knowledge & Skills

• Scheduling experience.
• High-level IT proficiency, including Microsoft Office.
• Strong customer service and relationship management skills.
• Effective time management.
• Ability to maintain confidentiality.
• Confidence and capability to build relationships.
• Problem-solving and conflict resolution skills.

Job Type: Full-time