Position Summary

The Operations Assistant supports daily business operations to ensure efficiency, accuracy, and smooth workflow across departments. This role involves administrative duties, data entry, coordination with internal teams, scheduling, tracking operational metrics, and providing general support to the Operations Manager. The ideal candidate is organized, detail-oriented, proactive, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Operational Support

Assist in coordinating day-to-day operational activities and workflow.

Maintain and update operational records, logs, and documentation.

Support process improvements and help develop standard operating procedures (SOPs).

Help monitor inventory levels, supplies, and equipment as needed.

Administrative Tasks

Prepare reports, spreadsheets, and presentations related to operations performance.

Handle scheduling, meeting coordination, and internal communications.

Maintain accurate data entry across business systems and databases.

Support vendor communications, purchase orders, and invoice processing.

Team Coordination

Collaborate with multiple departments (HR, finance, marketing, logistics, etc.) to support operational continuity.

Assist in onboarding new employees by preparing documents, tools, and system access.

Help track deadlines, follow up on action items, and ensure tasks are completed on time.

Qualifications

High school diploma required; associate or bachelor’s degree preferred.

1–3 years of experience in operations, administration, or related roles.

Experience with office software (Microsoft Office, Google Workspace, project management tools).

Skills

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

High attention to detail and accuracy.

Ability to work independently and in a team environment.

Problem-solving mindset and willingness to learn.