Role Overview

The Office Manager will be responsible for managing day-to-day office operations, coordinating administrative processes, and ensuring compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to work across departments while acting as a key support function for management and staff.

Key Responsibilities

• Office & Administration: Oversee office operations, manage supplies, handle correspondence, and maintain filing systems.
• Contracts & Documentation: Supervise contract renewals, document control, and accurate record management.
• Finance Support: Monitor payments, prepare reports, and escalate overdue balances.
• Client Support: Act as point of contact for existing clients, handling inquiries, renewals, and escalations in coordination with operations.
• Tender & Compliance: Support tender submissions, monitor portals, and ensure regulatory compliance.
• Reporting: Prepare and present management reports on office operations, payments, and contract activities.
• Team Coordination: Provide administrative support to Sales, Operations, and HR teams.

Requirements

• Bachelor’s degree in Business Administration, Management, or related field.
• 5+ years’ experience in office management, contract administration, or business support (transport, logistics, or services industry preferred).
• Strong knowledge of contract handling, tender processes, and administrative systems.
• Excellent organizational and time management skills with attention to detail.
• Proficiency in MS Office, ERP systems, and digital filing tools.
• Strong communication and problem-solving skills.