Job Summary:

To provide administrative clerical services to individual or team to ensure effective operations. To support the supervisors and management team with problem-solving skills, effective teamwork, and respect for deadlines while providing administrative and help maintain a well-structured and efficient work environment.

Key Responsibilities:

• Ensure that all phone and direct calls to appropriate parties or take messages will be properly addressed.
• File and retrieve company documents, records and reports.
• Maintain inventories of office supplies and pantry items.
• Providing administrative support to HR, IT, Finance and Facility Management.
• Respond to inquiries about the maintenance request from mobile application.
• Communicate with the facilities supervisor to request for an update regarding unresolved or pending maintenance works.
• Provide document requests from the maintenance team with the approval of the facilities supervisor.
• Respond to maintenance emergencies and relay to facilities supervisor and operations manager.
• Ensure that the work is done to The HUB requirements, in accordance with the policies and standard operating procedures of the company.
• To be innovative to processes and systems, service delivery and problems resolution.
• Actively multi skill potential company staff to increase flexibility and job satisfaction.
• To manage excellent relationships with client/customers, our suppliers and other partners.
• Support the development of The HUB business.

Core Competencies:

• Excellent Team working capabilities
• Good people and customer service skills.
• Maintains positive guests and colleagues’ interactions and good working relationships.
• Good communication skill for able to customer understanding.
• Customer Service Orientation
• Builds trust with those they come into contact with.
• Understands the longer-term game.

Education and Experience

• Bachelor in 4 yr course preferably Business Management
• Minimum 4 yr experience in the field of facility management

Job Type: Full-time