Full job description

Job Description-

1. Core Skills

Clear communication (English required; Hindi/Arabic a plus)

Excellent customer service

Strong organization & multitasking

Confident with CRM/Software & MS Office

Quick learner, adaptable to insurance procedures

2. Essential Knowledge

Basic medical terminology & clinic workflow

Patient registration, scheduling, follow-ups

Insurance basics (eligibility check)

CRM & Medical billing systems

MS Office & digital communication

Data confidentiality standards

3. Key Traits

Professional & well-presented

Friendly, empathetic, patient-first mindset

Detail-oriented and accurate

Proactive & solution-focused

Positive team player

4. Ideal Self-Image

Clinic Brand Ambassador

Patient-centered & empathetic

Professional, organized & trustworthy

Calm problem-solver with positivity

Team player with growth mindset

5. Ideal Motives

Desire to help patients and ensure comfort

Motivation to learn & grow in healthcare/insurance

Seeks stability and meaningful responsibility

Satisfaction in team contribution

Pride in representing the clinic professionally

Job Types: Full-time, Permanent