Full job description

Job Purpose:

The Kitchen Sales Coordinator is responsible for supporting the kitchen sales team in achieving sales targets through efficient coordination, quotation preparation, order follow-up, and ensuring smooth communication between clients, suppliers, and internal departments. The role ensures all sales operations related to kitchen projects are handled accurately and professionally.

Key Responsibilities:

Sales Support & Coordination

• Prepare and follow up on quotations, proposals, and sales orders.
• Coordinate with clients to confirm design specifications, measurements, and materials.
• Liaise with the design and production teams to ensure drawings and layouts meet client requirements.
• Maintain an updated record of inquiries, quotations, and confirmed orders.
• Track project timelines and delivery schedules, ensuring smooth execution.

Customer Relations

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide after-sales support by coordinating installation schedules and resolving issues.
• Build and maintain strong relationships with existing and potential clients.

Documentation & Reporting

• Prepare daily/weekly sales reports for management review.
• Manage documentation such as LPOs, contracts, and invoices.
• Ensure all sales data is accurately entered in the system (ERP/CRM).

Internal Coordination

• Communicate with purchasing and logistics teams to ensure timely delivery of kitchen materials and accessories.
• Work closely with the accounts team for payment follow-ups and credit approvals.
• Support the marketing team with kitchen exhibitions, samples, and promotional materials.

Qualifications & Skills:

• Diploma or Bachelor’s Degree in Business Administration, Interior Design, or related field.
• Minimum 2–4 years of experience in kitchen sales.
• Strong communication and organizational skills.
• Proficiency in MS Office and ERP systems.
• Basic knowledge of kitchen layouts, materials, and fittings is an advantage.
• Attention to detail and ability to multitask under pressure.

Key Competencies:

• Customer service orientation
• Team collaboration
• Time management and follow-through
• Problem-solving and adaptability
• Professional presentation and communication

Job Type: Full-time