Kids Club Attendant
An exciting opportunity has arisen for a Kids Club Attendant to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set.

What’s in it for you:

• Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
• Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests’ requirements and inquires
• Actively listen and resolve guests’ complaints
• Oversee and coordinate all arrivals and departures of special guests (VIPs)
• Coordinate and manage communication between guests and staff
• Promote all amenities, conveniences and programs offered

Job Description:

• Liaise with Entertainment Supervisor to create a safe environment for all children attending the kids club / crèche
• Ensure all parents fill in the registration form for their children correctly, containing the history of the child
• Create an inventory for all toys / equipment at the club / crèche
• Ensure all equipments are clean and properly maintained
• Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys
• Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor
• Ensure all club’s rules and regulations are enforced at all times
• Maintain club / crèche clean and tidy at all times
• Be fully aware of club’s facilities, timings, promotions and prices

Your experience and skills include:

• Relevant experience as Kids Club Attendant or similar is an asset
• Diploma/ BS degree in hospitality management, business administration or related field
• Excellent problem resolution skills along with outstanding communication and active listening skills
• Ability to work flexible hours
• Highly responsible and reliable with a professional presentation

Your team and working environment:

• Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai.