Job Summary:
We are looking for an IT Assistant to support the hotel’s daily IT operations and ensure smooth system performance across all departments and outlets.

Key Responsibilities:

• Provide day-to-day IT support to hotel staff and outlets.
• Assist in maintaining hotel systems (PMS, POS, PABX, Wi-Fi, CCTV).
• Troubleshoot basic hardware, software, and network issues.
• Coordinate with the IT In-Charge and external vendors when required.
• Support system setups, user access, and basic configurations.
• Maintain IT inventory and documentation.

Requirements:

• Proven experience in hospitality IT is mandatory.
• Basic knowledge of hotel systems and networks.
• Ability to troubleshoot common IT issues.
• Good communication and teamwork skills.
• Willingness to work in a hotel operational environment.

Preferred:

• Previous experience in a hotel or hospitality group.
• Basic understanding of LAN, Wi-Fi, and PABX systems.

Job Type: Full-time