Job Description:

The role of a Housing Assistant is a crucial one – by supporting our Housing Team you will help deliver an outstanding service to customers and create communities that people are proud to live in. The role is a blend of supporting Housing Executive and Housing Managers to innovate and lead on our vision.

• Checks all common areas of the accommodation including furniture and equipment
• Ensure cleanliness and hygiene is always maintained especially in the common areas
• Monitor the cleaning of all public area cleaners: Hallways, staircases, lifts, sitting rooms, telephone/electrical rooms
• Ensure that maintenance requests with regards to any repair and maintenance requirements in the accommodation are being logged in and assists in follow-ups are on pending maintenance requests
• Prepare/ set-up room for new team players arriving as per the SOP’s
• Ensure accommodation of the new team players is in hygienic and good condition
• Maintain an inventory/count of all linens (new or recycled) for the colleagues Maintain the furniture store of the accommodation
• Check all water dispensers on the floor in terms of cleanliness, functionality and availability of water bottle refill
• Conduct the “Daily Housing Routine” tasks of checklist
• Report any complaint from the associates regarding the accommodation to the Assistant Housing & Maintenance Manager, Assistant HR Manager or HR Manager without delay
• Monitor the furniture, fixture equipment or FF&E in the accommodation to ensure that all are being use according to its purpose
• Assists in maintaining an organized and clean office and storerooms
• Checks all dirty linens from leavers and separate those of reusable condition and send them for washing
• Assists in the inventory of all items being kept in the store
• Ensure that all items being kept in the storerooms are wrapped, labelled and grouped together properly
• Perform all duties and responsibilities in allotted period on the inspection schedule.
• Reports malfunction of any equipment, damage on the building or any breakage in the Associate Housing’s furniture/fixtures
• Help monitor the Rules and Regulations of the colleagues housing and report any violation to the Housing In charge.
• Ensure that all the preventive maintenance, are reported to the Housing Technician/Assistant Housing manager for completion/recording and participate and help in the preparation of all recreational and social events at the employee housing facility and/or hotel/outside hotel.
• Adopt and maintain friendly manner with all the Housing Associates and assists in implementing housing rules and policies
• Maintains proper filing of documents related to housing activities
• Perform any other duties and responsibilities as directed by the Assistant Housing & Maintenance Manager, Assistant HR Manager and / or the HR Manager

Desired Skill & Expertise:

• Previous experience working as a Housing Attendant, Housekeeping Attendant, or a similar role in staff accommodations or hospitality.
• Knowledge of housekeeping procedures, hygiene standards, and maintenance reporting.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Good communication and interpersonal skills to interact professionally with team members and management.
• Attention to detail and problem-solving skills to ensure a clean, safe, and well-maintained living environment.