Housekeeping Supervisor

Job Description

Oversee daily operations of assigned guestroom floors and public areas, maintaining impeccable cleanliness standards
Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards
Supervise, train, and mentor room attendants to maintain consistent quality and efficiency in their work
Respond promptly to guest requests and ensure all preferences or special instructions are followed with utmost attention to detail
Coordinate with various departments, including Front Office and Engineering, to ensure smooth room operations and timely maintenance follow-ups
Manage inventory levels of linen, amenities, and cleaning supplies, ensuring adequate stock at all times
Implement and enforce proper use and care of housekeeping equipment and supplies
Assist in creating staff schedules and assigning daily tasks to optimize team performance
Uphold and promote the highest standards of customer service, continuously seeking ways to enhance guest satisfaction
Ensure compliance with health and safety regulations, promoting a safe working environment for all team members

Qualifications

Minimum of 2-3 years of housekeeping experience in a premium hotel setting, with at least 1 year in a supervisory role
Comprehensive knowledge of housekeeping procedures, advanced cleaning techniques, and hygiene standards
Strong leadership and team management skills, with the ability to motivate and develop staff
Excellent communication and interpersonal skills, with a customer-focused mindset
High level of attention to detail and strong organizational abilities
Proficiency in using housekeeping software and basic Microsoft Office applications
Problem-solving skills and the ability to make quick, effective decisions
Thorough understanding of health and safety regulations in the hospitality industry
Familiarity with local hospitality standards and cultural sensitivities in Dubai and the UAE
Ability to work flexible hours, including weekends and holidays, as required in the hospitality industry

My Blog