Position Overview: The Housekeeping Supervisor will oversee the daily operations of the housekeeping department, ensuring that all areas of the property are cleaned and maintained to the highest standards. This role involves supervising a team of housekeepers, managing schedules, conducting inspections, and addressing any issues that arise. The ideal candidate will have a strong background in housekeeping, excellent leadership skills, and a commitment to providing outstanding service.

Key Responsibilities:

• Team Supervision: Supervise and coordinate the activities of housekeeping staff, including assigning tasks, providing training, and conducting performance evaluations.
• Quality Control: Perform regular inspections of villas to ensure cleanliness and adherence to established standards.
• Inventory Management: Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and proper maintenance.
• Scheduling: Develop and maintain staff schedules to ensure appropriate coverage and efficiency.
• Compliance: Ensure that all housekeeping activities comply with health and safety regulations, including proper handling and storage of cleaning chemicals.
• Reporting: Maintain accurate records of housekeeping activities, including room status, maintenance issues, and staff attendance.
• Collaboration: Work closely with other departments, such as maintenance, finance and administrative, to address and resolve any issues affecting the properties under the company.
• Training: Train new employees and provide ongoing coaching to existing staff to promote skill development and adherence to procedures.

Qualifications:

• Experience: Minimum of 3 years of experience in housekeeping, with at least 2 years in a supervisory or leadership role.
• Skills: Strong leadership and team management skills, with the ability to motivate and guide staff effectively.
• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with team members.
• Attention to Detail: High level of attention to detail and a commitment to maintaining cleanliness and order.
• Problem-Solving: Strong problem-solving skills and the ability to address issues in a timely and efficient manner.
• Flexibility: Ability to work a flexible schedule, including weekends and holidays, as needed.

Education:

• High school diploma or equivalent required;

Job Type: Full-time