Full job description

Purpose of Job:

The Housekeeping Supervisor oversees the daily operations of the housekeeping team, ensuring cleanliness, hygiene, and maintenance standards are consistently met across guest rooms, public areas, and back-of-house areas.

Key Responsibilities:

· Supervise and coordinate daily activities of housekeeping staff.

· Ensure cleaning and sanitization of guest rooms, corridors, public areas, offices, and other designated spaces.

· Monitor staff performance and provide guidance, training, and support as needed.

· Maintain inventory of cleaning supplies, linens, and equipment; report replenishment needs.

· Ensure compliance with health, safety, and hygiene standards.

· Inspect rooms and public areas for cleanliness, maintenance issues, and proper presentation.

· Coordinate with maintenance and other departments for repairs and operational support.

· Handle guest or client complaints promptly and professionally.

· Prepare daily, weekly, and monthly housekeeping reports for management review.

Qualifications & Skills:

· Minimum 2–3 years of experience in housekeeping supervision in hotels, resorts, or corporate facilities.

· Knowledge of cleaning techniques, chemicals, and equipment.

· Strong leadership and team management skills.

· Good communication and organizational skills.

· Ability to work under pressure and maintain high-quality standards.

Work Schedule:

· Flexible shifts including weekends, evenings, and holidays as required.