Job Description

• Ensure all guest rooms, public areas, and back-of-house spaces meet hotel cleanliness and maintenance standards.
• Supervise daily housekeeping and laundry operations including cleaning schedules and task assignments.
• Coordinate uniform management, storage, and distribution of housekeeping supplies.
• Conduct regular inspections to maintain quality and identify repair or maintenance needs.
• Maintain optimum productivity while meeting hotel housekeeping standards.
• Liaise with the Front Office for room transfers, guest requirements, and billing coordination.
• Monitor and control the inventory and usage of linens, uniforms, and cleaning supplies.
• Ensure timely and accurate replenishment of linen and uniforms.
• Organize staff rosters to ensure adequate coverage at all times.
• Conduct training sessions, and support staff development and retention.
• Prepare housekeeping reports and contribute to annual business planning.
• Comply with hotel policies, attend interdepartmental meetings, and support smooth operations.

Qualifications

• Bachelor’s Degree or Diploma in Hospitality Management or related field preferred.
• Minimum 3–5 years of housekeeping experience in a luxury hotel environment, with at least 3 years in a managerial or supervisory role.
• Strong leadership and people management skills.
• Knowledge of Housekeeping and Laundry management systems.
• Excellent organizational and time-management abilities