Job Description

Guest Room Cleaning & Maintenance:

• Clean and service guest rooms daily according to hotel standards.
• Make beds, change linens, and replace towels and amenities.
• Dust, vacuum, mop, and sanitize surfaces to maintain cleanliness.
• Inspect and report any maintenance issues or damages.

Public Areas & Back-of-House:

• Ensure lobbies, hallways, and public areas are clean and well-maintained.
• Clean elevators, corridors, and guest lounges regularly.
• Maintain housekeeping carts and storage areas in an organized manner.

Guest Service & Interaction:

• Respond promptly to guest requests, such as extra towels or amenities.
• Handle guest belongings with care and ensure lost items are reported.
• Respect guest privacy and adhere to the hotel’s confidentiality policies.

Laundry & Supply Management:

• Ensure fresh linens, towels, and amenities are available at all times.
• Report shortages of supplies to the supervisor for timely replenishment.

Safety & Hygiene Compliance:

• Follow health, hygiene, and safety regulations at all times.
• Use cleaning chemicals and equipment responsibly.
• Follow hotel policies regarding lost and found items.

Qualifications

• Diploma or degree in vocational hospitality
• Minimum 1 year of experience in housekeeping (hospitality industry)
• Currently based in the UAE
• Willing to relocate to Ras Al Khaimah if from another Emirates
• Preferably can join immediately

Additional Information

• Attention to detail and high standards of cleanliness.
• Ability to work independently and in a team.
• Good communication and customer service skills.
• Physical stamina to stand, walk, bend, and lift throughout the shift