Full job description

My duties and responsibilities will include:

• Ensure the cleanliness and perfection of the guest areas of the resort, offices and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply wheel trolley with required cleaning and amenity supplies for shift.
• Replace resort supplies in public areas such as stationary, guest supplies and information regarding hotel services and facilities in compendium.
• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Remove all garbage and recyclable items and sorts in the appropriate bins at the back of house area.
• Ensure monthly scheduled deep cleaning tasks of all guest areas and offices are done accordingly.
• Ensure all supplies and cleaning equipment are in good working condition and stored in proper locations.
• Report required repair to Housekeeping Supervisor.
• Return lost and found items to Housekeeping Office and complete required forms.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
• Ensure all equipment of the department is kept clean and in good working condition.
• Knowledge and strict adherence to LQA standards.

Qualifications
To execute the position of Housekeeping Attendant, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess more than one year’s experience in a similar hotel operational role.

I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
I have a basic of English and some knowledge of the local language and customs.

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