Full job description

We’re looking for a Front Desk Agent to join our team at Royal Hotel Sharjah. As the face of our hotel, you’ll welcome guests, handle check-ins and check-outs, and ensure every stay starts and ends on a positive note.

What you’ll do:

• Greet and assist guests with professionalism and warmth
• Manage check-in, check-out, and reservations
• Handle guest requests, calls, and inquiries
• Coordinate with other departments for smooth service
• Process payments and maintain accurate records

What we’re looking for:

• Previous front desk or customer service experience (hospitality preferred)
• Strong communication and multitasking skills
• Professional, guest-focused attitude
• Flexible to work shifts, weekends, and holidays

Job Type: Full-time