Full job description

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Register and Manage Reservations
• Escort customers to assigned dining areas
• Provide menus and announce the Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed

Requirements and skills

• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining area
• Good physical condition to walk and stand during an entire shift

Job Type: Full-time