Full job description

Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Host/Hostess confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• To ensure that SOP basic standards are adhered to achieve the level of service established in the Departmental Operations Manual.
• To take care of all restaurant bookings and prepare special requirements accordingly
• To assign table seating as per the reservation list to subordinates and to check their performance periodically.
• To welcome and greet guests as per the service standards
• To escort and provide buffet orientation, recommend food and beverages choices to guests
• To assist in maximizing the restaurant revenue by active social media marketing
• To handle restaurant mise-en-place such as preparing buffet tags, printing menus, and other administrative tasks required for restaurant daily operational
• To assist in controlling the requisitioning, storage, and careful use of all operating equipment and supplies.
• To attend daily briefing with the colleagues on preparation, service and menu.
• To liaise with the supporting departments on daily operation and quality.
• To carry out any other reasonable duties and responsibilities assigned.
• To attend all training sessions/ programmers that are requested by the Hotel’s Management ton Food Safety, Fire, Hygiene, Health and Safety.

What We need from you:

• 2 years related experience in same role in a 5-star luxury hotel or resort
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate InterContinental service standards
• A true “team-player” mentality and flexible attitude towards a diverse set of tasks
• Have the ability to work a flexible schedule including nights, weekends and/or holidays
• Great communication – you’ll be warm, welcoming, and easy to talk to, English is a must, another language will be an advantage

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