WHAT WILL YOU DO

Your main duties and responsibilities are:

• Handle members and guests’ enquiries or requests, providing correct and accurate assistance or information which meets
• their needs
• Ensure all cancelled/refused/waiting lists are recorded with the reason for cancellation/refusal and that all details are
• followed up and actioned
• Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout
• service to maximize guests’ expectations
• Maintain personal knowledge of all Club’s members and refresh your knowledge constantly

WHAT WE ARE LOOKING FOR

• The successful candidate will have the following experience and skills:
• Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant
• Excellent level of spoken and written English is a must
• Have strong organisational and time management skills with a high degree of flexibility
• Excellent communication and listening skills
• Demonstrate integrity in all dealings and maintain high level of confidentiality
• Have the ability to drive initiatives to increase brand loyalty
• Ability to work long shifts and be flexible with your time

THE BENEFITS

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.