Job Summary:

We are seeking a proactive and detail-oriented Holiday Home Operations Coordinator to oversee the daily operations of our short-term rental properties. The ideal candidate will ensure smooth check-ins and check-outs, coordinate cleaning and maintenance teams, handle guest communication, and support the overall quality of guest experience.

Key Responsibilities:

• Coordinate daily operations of multiple holiday home units
• Manage guest check-ins, check-outs, and respond promptly to inquiries
• Liaise with housekeeping and maintenance teams to ensure units are clean, functional, and guest-ready
• Monitor listings (e.g. Airbnb, Booking.com) for accuracy and update information as needed
• Ensure compliance with DTCM regulations and maintain accurate records
• Handle basic inventory checks and restocking (linens, amenities, etc.)
• Assist with guest complaints or issues and ensure timely resolution
• Maintain property keys and access systems
• Support financial tracking (basic reporting, petty cash, etc.)

Requirements:

• Prior experience in holiday home, hospitality, or property management (preferred)
• Strong organizational and communication skills
• Ability to multitask and handle urgent requests calmly
• Good English (spoken and written); other languages are a plus
• Tech-savvy and familiar with platforms like Airbnb, Booking.com, etc.
• Valid UAE driving license (preferred)

What We Offer:

• Competitive salary
• Performance-based bonus (up to 3,000 AED)
• Opportunity to grow with a dynamic team in the holiday homes sector