Job Description

• Perform check IN/OUT of guests using Opera system.
• Welcome and greet guests, answer inquiries and incoming calls.
• Prepare occupancy and guests report
• Maintain group and individual arrival report daily.
• Inform guests of hotel rates and services and create/cancel/confirm reservations.
• Provide information about our hotel, available rooms, rates and amenities
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Qualifications

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Proficiency in Opera and Microsoft
• Fluency in English; additional languages are a plus
• Excellent communication and organizational skills