Job Description

As a Front Office Intern, you will have the opportunity to learn and experience below areas;

• Assist with guest check-in and check-out procedures under supervision.
• Provide warm and professional greetings to guests, ensuring a luxury experience.
• Answer guest inquiries via phone, email, or in person promptly and courteously.
• Support reservation management and guest information updates in the system.
• Assist with handling guest requests, complaints, and special requirements.
• Maintain cleanliness and organization of the front office area.
• Learn and apply hotel policies, standards, and procedures for front office operations.
• Coordinate with other departments (Housekeeping, F&B, etc.) to ensure smooth guest services.
• Observe and support VIP guest services and concierge tasks as required.
• Participate in training sessions and complete tasks assigned by supervisors.

Qualifications

• 
  Students or Freshers from Hospitality and Tourism or related fields.
• Strong interest in Front Office operations and guest service
• Positive attitude, well-groomed appearance, and team spirit
• Good communication and interpersonal skills
• Willingness to learn, adapt, and take initiative in a fast-paced environment
• Professional demeanor and ability to handle guests with discretion and courtesy

Additional Information

Visa requirements:

Please note that you must be eligible to live and work in Dubai.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.