Full job description

Key Responsibilities:

• Act as the first point of contact for patients and visitors
• Manage appointments, registrations, and front desk operations
• Handle patient inquiries via phone, email, and in person
• Coordinate with internal teams to ensure smooth patient flow
• Maintain patient records and assist with basic billing
• Support service explanations, packages, and follow-ups

Requirements:

• Graduate in any field
• Experience in customer care, preferably in healthcare or a related field
• Strong communication and interpersonal skills
• Basic computer knowledge (MS Office / appointment systems)
• Exposure to sales or service promotion is an advantage
• Arabic, French, or Spanish speaking skills will be an added advantage

Preferred Competencies

• Patient-focused, presentable, and well-organized
• Ability to multitask in a fast-paced environment

Job Type: Full-time